Returns

We want you to be delighted with your Wasatch Gift order. If for any reason you're not satisfied, we’re here to help.

Return Window
You may return most new, unopened items within 14 days of delivery.

How to Start a Return
Please email us at info@wasatchgift.com with your order number and reason for return. We'll provide instructions on how to send your item back.

Return Conditions
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

Return Shipping
Unless your item arrived damaged or we made a mistake with your order, return shipping costs are the responsibility of the customer.

Refunds
Once we receive and inspect your return, we’ll notify you and process your refund to your original payment method within 5–7 business days. Depending on your bank or credit card provider, it may take additional time for the refund to appear on your statement.